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How do I use the headset on my Polycom phone?

By Daniel Moore

How do I use the headset on my Polycom phone?

Most Polycom phones will need the headset port activated for EHS use, giving you remote answer/hangup capabilities.

  1. Make sure the EHS cable is NOT plugged into your Polycom phone.
  2. From your phone select: Menu-> Settings-> Basic-> Preferences->Headset-> Analog Headset Mode or Electronic Hook Switch Mode.

Can you plug headphones into a cordless phone?

If you currently have cordless phones, you may want to consider adding a headset that plugs directly into you phone. It’s quick and easy and numerous choices exist. Most home cordless telephones will have a 2.5mm plug on the side of your phone for headset use.

How do I connect my headset to my home phone?

1) Landline phone WITH 2.5mm port:

  1. Connect the extension cord to your landline phone.
  2. Plug in your AC power adapter to the wall, then connect the other end into your wireless phone headset charging base.
  3. Included with your wireless phone headset is an RJ9 cord.
  4. Your headset is setup and ready to be used!

Are Polycom phones Bluetooth?

Polycom VVX 600/601, VVX 1500: These Polycom phones has 1 x RJ9 headset jack, 2 x USB ports and it’s also Bluetooth enabled. So you can use all the headsets from the above models PLUS you can use any Bluetooth enable headset.

What size headphone jack is on a cordless phone?

In the case of the jacks for headphones or earbuds, there are generally two popular sizes in use. Cordless phones generally use the 2.5mm size (aka ‘sub-mini’) with 3 conductors while smartphones, tablets and computers use the 3.5mm size (aka ‘mini’) with 4 conductors.

Can you use Bluetooth headphones on a Polycom phone?

A lot of the VVX Polycom phones have a USB port, and it can be used for a headset, including a Bluetooth dongle! This is confirmed in VVX 250, VVX 350, VVX 450, VVX 500, AND VVX 600 phones, and it may even be available in others, as long as you have the USB port.

Why can’t I hear on my Plantronics headset?

Unable to Hear Caller or a Dial Tone The headset battery may need to be charged. The USB Bluetooth adaptor may not be set as the default audio device. Use the audio settings in Windows under Sounds and Audio Devices to select “Plantronics BT Adaptor” as the audio device. The listening volume may be too low.